Due to the unprecedented nature of the COVID-19 crisis and its impact on business operations and supply chains throughout the world, effective March 23, 2020, Affetta is modifying our Returns Policy as set forth below. We appreciate your understanding and cooperation during this period.
You can return your purchase for any reason for exchange or refund up to 30 days from date of invoice. Proof of purchase from Affetta is required for all returns. Products sold on a "Final Sale" basis cannot be returned.
Final Sale Products. Products sold on a “Final Sale” basis include:
Returns Process. If you need to return an item you can ship it back to Affetta, contact us directly or drop off the product to the nearest Affetta branch location. When returning a product, please do the following:
Affetta Cancellation Instructions. Due to the speed we fulfill your requests, we are unable to cancel orders for immediate shipment. If your order is backordered or not shipping for two or more business days, please contact Customer Care and we will do everything we can to accommodate your request. If you no longer need an item in your order, please return it.